Revenue Is More Than Sales

From Financial Statements to Operating Decisions — Part Two Revenue is usually the first number people look at on a restaurant’s profit and loss statement. Did sales increase? Did we beat the budget? Are we ahead of last year? Those are reasonable questions. But revenue alone rarely tells restaurant leaders what actually happened—or what they

Every Number Began as a Decision

Part One of From Financial Statements to Operating Decisions How Restaurant Operating Metrics Connect Daily Choices to Financial Results A profit-and-loss statement can make a business appear more mechanical than it really is. Revenue appears at the top. Expenses are organized into categories. Profit—or loss—appears at the bottom. Each line is expressed in dollars, percentages,

Why Your Restaurant and Taproom KPIs Should Tell You What to Do Next

Why so many restaurant and taproom KPIs describe performance but rarely explain it Restaurants and taprooms have no shortage of data. Most operators can quickly pull reports showing sales, labor cost percentage, prime cost, sales per labor hour, average check, guest counts, overtime, discounts, ticket times, and restaurant-level profit. The challenge is not as simple

Growth Decisions Made on Gut Instead of Intentionality?

There’s a moment most owner/operators recognize: You’re busy. The patio is packed. Your beer is moving. Tickets are humming. And someone says, “We should open another one.” Sometimes it’s a second location. Sometimes it’s a private-event room. Sometimes it’s a kitchen upgrade, a patio build-out, a packaging line, or a small taproom bolt-on. And in